Testimonials

Amelia provided me with an exceptional amount of information. She was extremely professional with a friendly demeanor.

Top notch all the way

Everyone was professional, kind, and on time. I don't know what more you could ask for.

It was a good experience with Dr. Riegel. He was good at answering all my questions and didn’t rush me. I came away feeling much better about what was bothering me about my issues. The staff was nice. The only thing I wasn’t happy with having to fill out all my history which I had done in January.Some of are just not good with computers and doing forms online. It all worked out ok with the help of the staff who helped me.

The staff was very friendly and efficient. The entire process went very smoothly.

Great doctor, always a pleasant experience!

streamlined process. nice staff.

Dr. Riegel is incredibly caring, intelligent, and the best GI doctor I've been to! I started seeing him about 15 years ago after switching from a few other GI doctors that brushed off my symptoms as a 20 year old and sent me for countless tests without any answers. My first visit with him he looked at me and said, "It's your gallbladder." That was one test I didn't have and that's exactly what it was. I recommend him to everyone!

Amelia is very caring and thorough.

The staff was very pleasant and personable. They took the time to explain, answer my questions, and keep me comfortable. Everyone was very professional. I gladly recommend Gateway GI.

The staff was so nice. They were very attentive. They made an unfun situation very pleasant

As efficient and pleasant as a 90 minute SIBO test can be, and a prompt call with results.

Went smoothly. Staff are great.

Everyone, From the person at the check in, to all the nurses and the doctor, were very friendly and helpful!!! A wonderful experience!

Everyone was very friendly and the dr was very sympathetic, and listened to what I had to say. I didn’t seemed rush like at other dr’s office. The staff is wonderful!

Fast and efficient. Staff good

Excellent doctor. Have been using for many years, the staff is courteous and conscientious. Recommend to everyone.

Staff was very pleasant , helpful, and professional. Dr McMorrow is simply the best at what he does!

Very friendly and efficient staff. I felt that I had top notch care from everyone there. My previous colonoscopies were in a hospital, and tied me up for a half day. I was here for less than 2 hours and received the best of care. I was very pleased with Dr. Haas, he gave my wife a thorough description of his findings.

The NP "Kate" was very professional and asked me a lot of questions about my GI problems. Also, she answered my questions effectively and gave to me a thorough physical exam.

Quick, friendly, painless and exceptional professional.

Professional-Competent - Efficient- Thorough- Safe

Friendly professional staff

Professional and efficient All staff was friendly

Thorough explanation of the medical care

Great. Everyone is very kind and profesional. In and out quickly.

She was very helpful, informative, and her explanations were easy to understand

The people were very friendly and nice. The Doctor was amazing

Doctor was on time. Spent time with me to make sure I was eating the right foods and exercising. Could not complete the test he wanted done because they kept hitting rib.

Was able to see me quickly. All personal were professional and kind. Kaitlin was very kind and informative as well instructive. Thank you to all.

Very helpful with filling out forms Dr Ramgopal was very detailed in what he suggested for me. Also took his time to discuss personal issues about my husband’s passing and family .

Everything was well organized and on time The entire staff was very helpful and knowledgeable

From the time I made my appointment until I left after the procedure I was treated with respect and kindness. The cleanliness of the facility was great. Everyone was knowledgeable, efficient, and very thoughtful.

He's a great Doctor!!

Great bedside manner, very accommodating and ready to help

Friendly and professional

Wonderful, friendly and easy to talk to.

Jeffery Mathews md and staff are excellent!

Crew friendly, and professionally,environment comfortable, all the procedures efficiently. The physician care what i feel, want to know and answer all the questions i asked.

Good doctor and nurse anesthesiologist

I’ve never had doctors who cared so much about their patients!

Nice and kind Dr. I was upset when I learned Dr Su had retired but Dr Seccombe was a great replacement.

Everyone was helpful and friendly. Danielle took time to review my symptoms. The ladies who did my blood draw were careful and took their time The ladies in the checking area and checkout took their time everyone friendly and made me feel relaxec

Staff was friendly and efficient. Dr. Haas took time to answer questions.

Nice person and very thorough. Pleasant experience.

Very Happy with Dr Seccombe and his office zstaff.

Mrs. Schild was great, very easy to talk to, knowledgeable and answered all my questions. Thank you.

Dr. Mathews is great. Patient. listening, knowable, kind, professional and he is worth of the wait. Staff are friendly too.

Everyone was very helpful and friendly though out the entire experience. I would highly recommend this office and staff to anyone.

Great group of people to take care of you and very informative of all that they are going to do

I felt very comfortable and well-taken care of.

I had a very positive experience from the very helpful staff, especially Missy. Dr. Fred Williams did an outstanding job and answered my questions. The information emailed was especially helpful detailing what I could eat and what food/drinks to avoid the day before and day of my colonoscopy. When I arrived for the procedure, they were caring and very helpful. I met with Missy and Teresa? , the anesthetist, which gave me a accurate expectation of the colonoscopy. I felt great right afterwards also. They called me the next day also. Thank you to you all.

Felt very secure discussing what was happening with me. She was professional and listened to my issues

Wonderful staff, and very professional all the way around!!

From the moment I walked in the door everybody was friendly and professional.

Great! Fast & everyone was very pleasant!

From Reception to post-procedure, everyone every step of the way was terrific; warm and courteous, efficient and professional. Dr. Mathews, you’re the best!

Great experience

Friendly staff, very caring and professional.

Danielle was most pleasant and professional. I was completely confident in her experience and knowledge and look forward to working with her in improving my GI health.

I refuse to interact with this. If you ask the doctor they are against it. (I am a retired physician). These revues are often used to change the docs income based on these reviews. Medicine is not run by the docs anymore but by the non-medical corporate owners who don’t have a clue about what we do for the patient and NOT the bottom line.

Danielle (FNP) was excellent. She was pleasant, professional, patient and very well informed. She gave me lots of information and answered all my questions, as well as a thorough exam.

Dr Mathews is always ready to answer questions and explain what needs to be done. Staff is very friendly and helpful. Would recommend to anyone.

Everyone was extremely pleasant, very efficient & knowledgeable.

Very professional, very caring.

I really liked Dr McMorrow. Great staff who were very friendly and informative. Convenient location.

Staff was very pleasant and nice to work with. Dr.Cheri was ver direct and listens to my questions and explained things in a way that I could understand

A very pleasant experience with kind staff. Dr. Matthews is wonderful.

Thank you so much for such a pleasant experience. I'm sure Missy could see and hear my anxiety as soon as she introduced herself, yet she calmed my nerves in a matter of moments. The whole team could not have been nicer and more professional. Thanks again. RM

Everyone was very friendly and made me feel very comfortable.

Very helpful and knowledgeable. Really listened to what I was saying.

The doctor was professional while personable.

Danielle was very knowledgeable! I enjoyed meeting her and she didn't make me feel rushed. She really listened to my health issues. Very nice personality, too!

I felt that I had Kate’s full attention. All my questions were answered. When I left, I felt encouraged that with change in my diet there might be good results.

Kate is very nice and thorough with her assessment. So glad I got in to see her today!

I really like him! He understands everything I’m describing and is so good about listening, explaining and is very easy to talk to! The office staff is beyond amazing!!! Thank you all for being so willing to help !

Ezcellent

Very good

Very competent, caring staff.

The staff is friendly, courteous and professional. If you are looking for a doctor who is knowledgeable and ensures the patient understands the results, I'd highly recommend him. MMS

I was seen promptly by Mrs. Schild. She was prepared for my visit and efficiently and professionally handled everything that was needed to be done to set up my upcoming colonoscopy.

Every single person was wonderful and helpful. I told my wife she needs to switch to this practice. Living in Lake St Louis makes for a little drive but it's worth it. I will recommend Gateway every chance I get.

Staff was very professional, courteous and accommodating. Wait time was minimal. Overall, I couldn’t be more pleased. Thank you!

The staff are professional and welcoming.

Great Dr. and staff!

The best in the state

Amelia listened carefully and gave me a plan of action to take after my procedure.

Love the NO mask office. The lady at the front desk was very nice & helpful. Thanks for a great experience.

Everyone was Very efficient, friendly and thorough. Would highly recommend.

Cheri Carmody was thorough providing information and very patient with my questions. I would highly recommend her.

She spent time listening to my concerns and symptoms, providing guidance on how to best treat my symptoms. She also arranged for testing and scheduled a follow up appointment. Excellent communicator and treated me with respect and caring.

Always get thorough detailed care. He is always patient and listens to concerns

I have been a patient of Dr. Seccome for several years and very satisfied with his treatment of my condition. He is attentive, a good listener, and sincere empathetic demeanor. I’m am glad he is part of my health care team.

My experience was great, the front office prior to the actual event had a lot of issues. They sent me the initial paperwork with the date, time and doctor performing the procedure HIGHLIGHTED and it was all wrong - it said a date in 2014 and a doctor that has retired! I have to say that did not make me feel totally confident in the facility. Then they prescribed a $200 prep that the pharmacist was never able to see if my insurance would cover or not, after standing there for 15 minutes. I called and got a new prep for $0 and they said they would email instructions, to not follow the instructions on the box. That email never came so I called for a third time to get it. Everyone I saw on Thursday was awesome and I was totally at ease, but you need to take a look at your office people.

Everybody was very friendly and helped calm my nerves. Very professional!

Very easy going and personal

Very positive experience. All of the staff and the doctor were so pleasant, kind, respectful and professional. I've been to other places for a colonoscopy where I felt like I was on a production line! But my experience at Gateway Gastroenterology was totally different and I'd go back there again.

Amelia explained what the purpose of my new meds is and also printed out pertinent information. I left feeling that things were going to be better and so far, they are improved.

Extremely friendly staff, very good communication and accommodating!

Thank you for your reassurance and kindness. Much appreciated!

Everyone was extremely friendly and made the whole process easy.

Everyone is caring and kind in the office. They are on time and take care of what you need quickly.

Great

Friendly professional people.

I’ve had three colonoscopies at three different centers and this was the best center by far. I would absolutely recommend this center to my family and friends.

Smooth execution of infusion.

Mrs. Danielle Smith was a welcome introduction to the center. I look forward to working with her. I am confident with her abilities and I feel that I am in good hands.

I am usually pleased with all aspects of my visits and the associated care received. But as I mentioned to Dr. McMorrow, I am not pleased with sitting for 35 minutes past my appointment time. I am a business person and if I cannot see my clientele within 15 minutes of our scheduled meeting, we contact them out of consideration for their schedules. I would appreciate the same thoughtfulness.

Great warm, comforting and knowledgeable staff. Overall well communicated and efficient process!

Very professional and knowledgeable in helping to find the cause of my symptoms.

Dr Matthew’s is a wonderful doctor. He is very knowledgeable and he really listens. He has been my doctor for about 10 years. Over these years, he has helped me so much. I have full confidence in him.

Everyone was very nice. I was very comfortable. The whole procedure went quickly too. Thank you.

Modern office with lots of friendly professionals who know they're specialized medical practice.

Everything went really well! Dr. Mathews has a great bedside manner which made the whole experience much more pleasant. The staff were very nice and helpful. They helped calm my nerves about the procedure. Very clean facility. Will definitely recommend Dr. Mathews and Gateway for anyone looking for a GI doctor and needing a colonoscopy.

I’ve been going to Dr Matthews for years. Very professional, knowledgeable and committed to his patients..

I was very happy with ..dr,Mathews. Takes time to listen to my problems and I am trying the new medicine. I have highly recommended him to several people.

Very pleasant and efficient staff.Dr.Haas was very easy to speak with,knowledgeable and professional

Wonderful team

All questions answered by Dr., and new plan of action moving forward.

Great doctor and staff

Great

Dr Riegel and the entire staff including the wonderful nursing crew were extremely friendly and attentive to the patient concerns and acted accordingly. This was my second colonoscopy and both were conducted in a very professional manner.

Appointment was timely, Dr Mcmorrow listened to my concerns and provided thoughtful and relevant advice

Very personable....

Dr. Mathews is very thorough, explains everything, and is open to all questions. He has a great sense of humor, too. The surgery center at Walker Medical Building is wonderful as well. The administrators and nurses take such good care of you. Three times there with Dr. Matthews, and If it doesn't sound too weird, all three were a pleasure.

Dr. Riegel was reassuring and kind.

CT Scan

Excellent patient care

The nurses are amazing and so personable. Thank you for the positive communication and explanations.

Smart, precise, friendly, and compassionate. A very good Doctor!

The staff was awesome!!

Today all the ladies were great

Dr. Riegel and the staff are wonderful. They are very caring, explain everything and listen. I won’t go anywhere else.

Couldn’t have been better - all around.

Wonderful staff and Dr Haas was so friendly and knowledgeable!!

Informative. A plan to move forward

I was seen by the doctor almost immediately upon my arrival at the office. Dr Riegel listened to my health concerns and suggested a plan for me. I would recommend this doctor

It was a five star experience

Cheri Carmody, A.N.P. was very thorough and caring.

I always have a great experience with Dr Ramgapol. He’s a wonderful doctor! Very patient, kind and always gives me as much time as needed!

The staff at the endoscopy site are friendly, efficient, and professional. Dr. Riegel was great, as usual!

Drinking the sweet nasty stuff for the bowel prep sucked. Getting the procedure was no big deal as usual.

Fast, efficient, professional, warm and friendly care

Dr. Riegel is the best. Friendly, professional & very good at what he does. Staff at Walker Bldg are the greatest. Thank you to all for what they do for others.

Had an excellent experience from the get-go. Staff was very professional and even got procedure completed well ahead of schedule. Thank you for having such a great, caring team.

Dr matthews is a true professional As healthcare keeps getting impersonal he is able to stay personal and kind while delivering excellent care

Perfect! My husband and I were 2 hours late to my appointment. (We had a slightly wrong address!) We were both traumatized and exhausted by our 2 hour drive of getting lost. It was long past my appointment time and I am crazy to think that I am going to have to repeat my prep again. To our most pleasant surprise, we were greeted by the staff and Dr. Riegel who was calm, cool and welcoming. They never mentioned our extreme tardiness. They simply brought us directly to the back and started prepping me for my colonoscopy, which proceded in a speedy, but not rushed manner. They couldn’t have treated us better if we had brought lunch for them all! Everything went smoothly, and after the colonoscopy they told us that they would never leave before a patient had been seen. They wouldn’t want them to have to go through the 2 day prep again! WOW! That is what I was afraid of the entire 2 hours we were driving around lost. My Colonoscopy went smoothly . The Dr. and his staff are top notch, both technically and personally. Wow, what a wonderful experience we had!! By the way, my previous gastroenterologist had recently retired and this was my first visit with Dr . Dr. Riegel and his staff! Wow, am I impressed! Thank you so very much!!!

Dr Matthews is an excellent doctor. His caring approach makes for very effective discussions.

Dr Haas is a very kind and caring man. I trust his sound opinions and advice. I would recommend him without hesitation!! Thank you for your care

Great. Enjoyed talking to Dr Seccumb.

Awesome!!

Excellant

Very good

Dr. Williams is excellent. The whole staff was friendly and professional.

Excellent and professional care! Staff was extremely caring and informative, putting me at ease. Thank you!

Great staff. Kate, the NP, listened to my concerns, didn’t rush thru the appointment, made suggestions and gave me options. Much appreciated!

Friendly, helpful and efficient. I have always had good care in the 20+ years that they have been my doctors.

Amelia was very thorough with questions to assess my health background and current problem. She listened and shared information that was helpful in understanding more about my problem. She was very professional and explained all details I needed to know as to next steps in resolving my problem.

Willing to try new medications to see if they may help my situation.

Was able to get appointment quick and procedure was scheduled quickly also.

Very goog

Love the staff in the office!

great care.

Great doc.

Excellent

Pleasant. Professional. Well informed. Good communicator.

I am sorry I didn’t seek my care 20 years ago from this care team

Everyone was incredibly professional and kind.

Physician's Assistant listened intently.

Very nice and professional listening to my systems and answering my questions would highly recommend her and the rest of the staff

Excellent, concerns are always heard and staff members are friendly and patient.

Efficient, thorough Prompt with NP appointment Scheduling for procedure was very courteous, helpful & competent

Other than waiting in the waiting room for nearly 40 minutes, it was a great experience. The nurse practitioner that I was seen by was excellent.

The staff is outstanding, professional, caring, and punctual.

Great Doctor, easy to speak with, personable, would definitely recommend!

Cheri Camody, A.N.P. is a wonderful care provider. She takes her time to explain everything, she is thorough and listens to concerns. She also provides solutions with great explanations.

Wonderful caring staff

Excellent all around

Friendly staff. Did not have to wear a mask if you did not want too. You have the choice.

Dr. Seccombe was very pleasant and informative!

I had an upper endoscopy and everyone was awesome very helpful

Dr. McMorrow was thorough. He listened patiently and intently and responded with professionalism and humor. A good visit.

It all went well

Very professional and patient oriented. Great follow up with complete results. Very pleased with services.

Amazing team of people! Special thanks for making it an easy experience.

Very informative Amelia great!

I met with Kate the physician assistant. She was very thorough and nice. It was great having an appointment with her during my infusion because it saved me making two appointments. Then when I found out I needed blood work done. They also had that test done during my infusion. I really appreciate the help they gave me.

Very well taken care of and on time

she was super helpful and receptive to a frustrating and persistent issue I've had and took action and helped me get scheduled to manage it. great!

Cheri is absolutely WONDERFUL! If all Care Guvers could be like her, our world would be great!

Very thorough and h

Friendly, professional and very through

I felt Very comfortable and well-cared for. The doctor, nurses and staff are the best. Very professional, kind and attentive.

My entire experience was exceptional. I was very nervous but everyone was so reassuring. Missy, Tammy, and the entire team sensed my anxiety and put me at ease. While the prep was hard, it was much easier than the prep other friends have had with other groups. Overall can’t say thank you enough for how I was treated and the care given.

I had a great experience. Amelia was was kind and caring and would certainly recommend her to others.

She gave me a new prescripton for my problem. I hope it helps

Dr. Richard Riegel and The entire staff is PERFECT!

Super personable and helpful!

Took her time to answer all my questions and gave me a plan of action! I don’t trust any other practice to do my colonoscopies! There are doctors closer to me but I would rather come here because of their experience and knowledge!

Professional and timely.

everything was good

Everyone was so friendly and kind. It made a difficult visit more comfortable.

real quick and easy

I was seen promptly and given as much time with the doctor as I needed Excellent!

Everyone was very friendly and professional

Nurse Aubuchon was very thorough and helpful.

Excellent - Amelia was very thorough and knowledgeable. She asked all of the appropriate questions and wanted to make sure I was taken care of. Thank you, Amelia.

Absolutely the best staff! Thank you!

Dr. Fred Williams: I have and will continue to recommend Dr. Fred Williams to All my friends and colleagues for any Gastroligist issues. Gateway staff: I was treated with professionalism and respect. ALL of the staff was extremely thorough and knowledgeable. Most of all they were very friendly and personable. That made my prep much easier. I would recommend that facility and staff to anyone.

Awesome experience.

Everything was wonderful the doctor was wonderful the staff was so sweet I think everyone for showing how much they care about the patients that they see and especially me

Always excellent.

Seamless, smooth, on-time, professional and caring.

Very kind, professional and thorough and knowledgeable. Dr.Ramgopal made me feel at ease.

Great

Everyone was very nice & informative. They answered every question that I had this was a pleasant experience. Well, now the prep was…….

Went very smoothly and quickly. Staff was very friendly and informative.

Awesome team, extremely professional and caring, would recommend very highly. Thank you so much

Dr. Mathews is always caring and doesn't rush through the visit.

Great they where on time

This first visit with Dr Seccombe was wonderful.

Good discussion, quick appt., very satisfied.

Everything was great! Nice caring efficient staff. Procedure was on time or a slightly early which was nice. Nurses and Dr Haas were thorough with explanations and care.

Excellent

Always a nice experience with a caring team.

Professional, carrying and supportive.

Friendly Staff and Great Overall experience and NAP!

Very thorough in addressing my medical problems. Felt very comfortable with her. She gave valuable feedback and suggestions.

Smooth and very professional

The staff and doctor were very pleasant and kind

Despite the situation! Great Dr and team. Could not have felt any more comfortable and cared about!!

Attentive, knowledgeable, caring, friendly

Efficient, friendly, proficient

Everyone was super professional: From Becca at the front desk to nurses Missy, Jen and Ann, to anesthetist Marie to Dr Seccombe. And, the entire process from admitting through release is very organized and well thought out. Thank you very much.

Took time to explain everything.

Very helpful very concerned with my well-being

My experience with Dr. Haas was very good. I feel confident he’s going to be able to monitor my difficulties. However, I was left on hold before speaking to anyone for 30 minutes. I would like to be able to use the patient portal but I have no directions or ID or anything.

Everyone was very nice

The people are very knowledgeable and professional. I was in and out in the the time allotted for the testing.

Wonderful experience. Pleasant interactions with all staff members

They were very helpful for me trying to get my nausea medicine. She was really nice and helped us a lot. I’m so thankful for her and all the people that work at dr. Ramgopal’s office

Mrs.Carmody was very attentive to my needs and genuinely wanted to help me feel better.

Best patient experience. No wait at all. Answered all my questions, refilled my prescriptions and I was in and out within 15 minutes. Kate is a great listener!

It was much better than I expected. Personnel were great. Dr Mathews was very knowledgeable and direct, which was very welcomed. I appreciate you, Dr Mathews and everyone associated with you. Thank you so much.

Great experience

All the staff are caring and friendly! Took excellent care of me for the procedure!

Amelia was very personable and genuinely listens to you. She provided great care and feedback while also finding solutions in a professional manner. She’s the best!!

Good

Thank you and staff for flawless experience. Everyone was courteous and took time to full explain steps in visit. No discomfort at any point of visit- post discharge from visit remained the same. Thank you for the visit before procedure doctor and for your help. Highly recommend!

Everyone so kind, trying to make one feel at ease during their procedure.

Danielle was very thorough. I am awaiting results of the tests she requested

Caring, professional, helpful. I think Danielle is a credit to Family Nursing Practitioners and an excellent staff person for Gateway Gastroenterology.

Excellent GI doctors. I wish you had a portal so that patients could leave a short email message. Limit the size to around 50 words so people can’t leave an essay and bog down the doctor. It would be so convenient and most other practices have this convenience. Thanks!

Great staff..very friendly and helpful

F.N.P. Aubuchon listened well & provided good information to help me manage symptoms.

Great from beginning to end. Very outgoing, pleasant and intelligent staff members. I was in and out in what seemed like a flash. Everything was thoroughly explained and questions encouraged. Dr Jeffrey Mathews is very skillful, communicative, has a great demeanor and “bedside manner.”

Took his time with me and we come up with a plan to help with my irritable bowel problems.

Dr. Ramgopal took lots of time with me and answered all of my questions.

Office staff was friendly and prompt

Update Heath requirement for future.

This is a great group of Drs., nurses, and assistants, always very friendly, compassionate and caring. I have recommended them to many people.

I appreciated his advice after the procedure

They are pleasant and punctual. Dr. Ramgopal was right on schedule. His “bedside” manner is awesome. He seamlessly flows from personal to professional. He listened carefully to my comments and questions. Thank you!

Reviewed the significant issue and provided relevant information. Very positive meeting.

From the doctors nurses receptionist they are kind and very friendly.

Wonderful

Very informative and pleasant visit

Professional and helpful as always.

Wonderful doctor and staff

I appreciate the professionalism and kindness that Kaitlin shows to me as her patient. She always takes her time with me to assess my medical needs.

Everyone was professional & kind.

Very helpful , informational

I don’t usually take the time to do these surveys, but Dr. Riegle and his staff are amazing. Over and above when I wasn’t feeling well. Thank you for being so kind and compassionate.

It was great

N/a

Pleasant and informative

Very nice bedside manner.

Wonderful! Very thorough!! Everyone was very pleasant and professional!

When Dr. Williams entered the exam room on my visit, he immediately stated what he remembered about my last visit and asked what he can do now. I felt comfortable that he was familiar with my problem and was ready to see how he could help now. He was thorough and helpful and got right to how to solve the problem. Most efficient, knowledgeable and trustworthy! Magdalin Szabo

Excellent care. Easy to set up appointment and schedule procedure.

Professional and timely

It was a pleasure to meet with Amelia. She is approachable, attentive, patient, and organized, easily understood as well as personable.

No problems, I really enjoy Dr Ramgopol. as my GI doctor. Personable and easy to discuss any problems I may have.

This service is great. We had great experience there.

Cheri was very knowledgeable, calm and reassuring!

Caring and professional.

All the staff I came in contact with we’re so professional. Thank you all so much

Outstanding experience! Staff makes you feel Like you’re their only priority. They do an exceptionally job listening, asking questions in a very caring way and sharing their knowledge with next steps in a human way to ensure you understand.

Dr. Seccombe and his team have been very attentive of my situation and a pleasure to work with. Thank you all for your help. John Byrom

perfecto

Cheri was excellent. She patiently listened and went over all my concerns. I would highly recommend her.

The Nurses were amazing! They were so informative and walked me through what was going to happen for my entire procedure. I appreciated their knowledge and compassion. They really made me feel at ease. I appreciated that so much!

Everyone is so nice!

Kaitlin Schild is awesome! She is very professional. Also makes you feel very comfortable. I would highly recommend

Good.

Awesome

Very satisfied with our meeting

Attentive with clear direction to future course of action

I did a TeleMed with Kate and she was absolutely wonderful she asked all the questions that I needed answered before I even asked and it save me a great deal of time and gas by being able to do it over the telephone this time.

Pleasant and gentle. Took awhile to see him.

Not working yet but am staying positive and following directions!

The procedure was excellent.

Kind and compassionate care.

Great care, super attentive staff, great explanations of procedure and findings. Felt fantastic when I left!

The entire team was terrific. From the front desk, nurse anesthetist, Dr Mathews, the nurses who prepared me and in the surgery room, to the follow-up phone call from Debbie the next day, everyone was so pleasant, helpful and informative. I’d recommend anyone to your practice.

Friendly, patient-focused, answered my questions

Everyone was very kind and helpful. Kept me informed of every step of the process.

I was pleased with all aspects of my procedure with Dr Matthews and his team.

Very professional and staff made me feel comfortable and well informed from the initial call to schedule the appointment to the actual procedure itself.

Effortless procedure with best professionals in the business!

Whats to say, its hard to complain when the service was outstanding.

Dr. Riegel is a very caring physician who takes time to explain everything. The staff at the center were very nice and helpful. I felt very comfortable with the care they gave me.

Very impressive with Dr. Jeffrey Mathews, wonderful and warm experience .Friendly and professional staff

Very nice and professional!

fructose test appointment went well.

Good

Very efficient process and all the people were so nice and personal

Dr. Ramgopal is a great doctor and made me feel really comfortable. All the nurses and the anesthesiologist Mary Ellen we’re incredible. I will be back in 5 years for my next colonoscopy. Thanks!

Staff was efficient, friendly and professional. Dr Ramgopal friendly and professional. Great doctor!

Excellent! Very courteous & professional. Friendly staff.

very timely and professional by entire staff

From the Office Assistant at the front desk to the nurses in each area to the Doctor, it was a great experience. It's awesome to actually see a nice and friendly group of experienced personnel that were all very helpful. They seemed to have a good routine well down! I would highly recommend this office to anyone!

The esprit de corps in this office is amazing! The staff works together and efficiently. Everyone was completely lovely and Dr. Ramgopal explained everything to me clearly and made sure any questions I had were answered.

The doctor explains everything to my level. He shows concern for his patients. I think he is an expert in his field. The staff are wonderful and makes sure you are ok and they also know their job well

Very good

As usual Gateway and their staff are very friendly and professional

Disturbing that Gateway didn't have my file from the Dr Walker in Wisconsin. This was to be a follow up to visit with by Dr Walker in July. Kaitlin seemed very competent a concerned, but I am not sure much was accomplished with this visit other than to get an appointment in January as a follow up. Hopefully you will have my file from SSM Health is Wisconsin by that time. Charles Frajn

Cheri was wonderful, thorough and prompt! Everyone in this office has been super helpful and nice. Blood draw in the office is very good.

Timely and efficient

Except for a few minutes of waiting for my procedure while hooked up to monitors, IV, etc the whole thing went fast and smooth and didn't feel (or remember) a thing.

Very informative but time appointments time was about 30 minutes

Dr. Mathews is always kind and reassuring. He never acts like he’s in a hurry and is always willing to hear and answer all my questions. He always makes me feel comfortable, relaxed and free to discuss anything with him, even hard to discuss topics. And he returns phone calls promptly. I would (and have) recommend him to anyone needing GI care. The staff is also kind and appointments run on time.

Excellent!

I appreciate the expert medical advice which is getting me on the path to good health.

Very helpful

Competent, caring professionals. I would recommend Dr. Seccombe to anyone.

Dr Williams explains things in a pleasant manner and he listens too what you have to say about how you feel.

Skilled, concerned, empathetic. Very pleased as always with Ms. Carmody.

Very good

Dr. Seccombe was extremely thorough and had read my history before the procedure. This office practice in my experience is absolutely run wonderfully. The facilities at both the office and the procedure center at the Walker building was of the finest. Nursing staff at both locations is exceptional. Highly recommend this medical practice. Thank you

Very thorough and welcoming.

Everyone was very friendly and professional. As an RN, it’s nice to see this in other areas than I work. Everything was explained to me beforehand and very thoroughly. Nicki and Missy were great to have getting me settled and helping me recover. I believe her name was Jen, in the procedure room was very kind as well. My anesthesiologist (can’t remember her name, but shoulder length brown hair) was amazing as well. Did a thorough exam and history that made me feel comfortable in her care! And of course Dr Mathews was professional and personable as always!

Dr. Ramgopal listened carefully to my concerns and offered very helpful advice. Thanks !

Friendly, efficient, and Experienced

Very professional team

Excellent!!! Very thorough and informative!! Also very friendly and courteous!! Im so glad you sent this link because I wanted to give feedback!!

On time; answered all my questions; asked pertinent questions.

From scheduling to the followup call, it was a professional, caring experience. Documents stepped out what was needed. Doctor and staff were all top notch.

Very pleasant Staff are very friendly and helpful.

Staff was amazing. Especially Missy

Dr Ramgopal is very understanding. He is a good listener and is very sympathetic. He is helpful in making suggestions to my dietary need. I would recommend him to anyone looking for a new Gastro Dr.

Entire process was smooth and flawless. Staff were great!

Everyone was great

I was very satisfied with my visit. Very little wait to be seen.Staff friendly.

Everyone made me feel comfortable and at ease. I was really really nervous. And it didn't take all day. I was in and out. Thank you

Dr Mathew’s explained very well what he thinks is going on

This is the second time I've seen Dr. Ramgopal. He was familiar with my history, asks pertinent questions and really listens. His suggestions for dealing my chronic problems have worked for me.

Timely appt and very polite staff.

On time and answered all my questions

Plan was explained thoroughly

Dr. Riegel performed a colonoscopy last Friday. Excellent treatment from everyone involved. From the woman who checked me in to when they walked me out, everyone was very kind. Would recommend you all to anyone. Also, anytime I speak to them on the phone they are always very kind and helpful. I was even to get in a couple of hours early this time! Yay!!

I had a good experience at the Gateway Endoscopy center. Dr. Seccombe was very friendly, and very good. I would choose him again. Tracy, the nurse anesthetist, was very good also.

Dr. Mathews is very thorough in his patient evaluation and takes the time to help patients understand their treatment options and make the right treatment choice.

Dr. Ramgopal and entire staff were caring, assuring and professional. They provided thorough information before and after procedures. Highly recommend.

Excellent experience! Have been a happy patient in this practice for many years, but this was my first visit with Dr. Seccombe. He was very attentive and informative, and answered all of my questions. Could not be more satisfied with him!

Dr. Williams listened to what I had to say and we collaborated on a treatment plan that was acceptable to both of us. I especially like how he integrates natural remedies with medical treatment and doesn’t immediately go to over treatment.

I received excellent care from Dr. McMorrow & his entire staff!

Very competent doctor. I place a lot of trust in him.

Everything was handled efficiently from check in to leaving and ahead of schedule. The staff, nurses and Dr. Riegel were exceedingly kind, courteous and pleasant. I felt like everything was done for me that could be done.

Great process overall. Initiated instructions in advance of procedure and followed up the next day. Great team!

All went well.

Dr.Ramgopal is a caring individual and a consummate professional. The staff is efficient and friendly.

Always takes time to answer all questions!!! Staff is always nice and cheery

I really like my new doctor, Dr. Seccombe! Love Missy I’ve known her for years.

Dr. Riegel is very friendly and attentive.

Great nursing & office staff—great job in putting me at ease! Dr. Riegel is fantastic and thorough! They care about their patients. Highly recommended!

The staff was very warm and professional. I felt at ease with the facility because this was my first time being here. The care the doctor's gave was great! Job well done

Great appointment! Very thorough care.

Very good. All staff very professional !

The entire staff was professional and courteous.

This doctor and his team take the best care of the patient. Very thorough and professional.

Nurses and doctors that actually care about the patient

I was extremely impressed by Dr Seccombe & his knowledge of my history.

Everyone was friendly and professional. I was in and out timely.

I have been coming here for years. Always been great. Doctors are experters and always looking for the best possible option for the patient. Nurses are very helpful and kind!

Dr Ramgopal is one of the best Doctors I’ve ever had. He’s cares about his patients and is very Thorough in finding the answers to your problems. I recommend him and his Staff to anyone.

Dr. Mathews is very thorough and pays attention to detail. Excellent care by the Nurses and the CRNA. I would recommend Gateway Endoscopy to all my friends and family!

Attentive, listened to me....

It was awesome! Everyone that I had contact with was super professional and friendly, from the moment I walked into the suite! I recommend it 100%.

Everything went smoothly. The staff was great and best of all, I don’t remember a thing.

Timely, thorough and kindness

My colonoscopy went very smoothly due to a caring, personable, and accommodating staff and the skill of Dr. Jeffrey Mathews. Dr. Mathews gently woke me up from the anesthesia and provided me with the outcome both verbally and with a written copy for my records. My only caveat is that the prep was a branded prescription one that was expensive and more inconvenient than the preps for my previous two colonoscopies. I do understand that doctors want to find a prep that is is efficient and thorough, but after using Miralax and Gatorade in the past, the expense, even with partial coverage with Part D, came as a shock. I am fortunate and could afford it. I worry that other seniors on fixed incomes might find it daunting. However, other than this prep issue—all preps are relatively unpleasant in my book—I’m very happy with the facility, with the staff, the responsiveness and quality of care, and with Dr. Mathews.

Uneasy at first but Tammie talked with calmness and the experience went well

The physician and staff were wonderful.

good colonoscopy informative post scoping thanks

AMAZING experience and loved Dr. Seccombe!

Great people. Great practice.

Very professional, facility was great and convenient. Definitely would recommend. A great experience for a less than pleasant prep! (Other than the work in the parking garage that left a thick layer of dust on car.)

Doctor was great, nurses were very professional, caring and helpful. Everything started right on time. Good experience.

Very kind, knowledgeable, and compassionate

Dr. Seccombe is a new doctor for me. He was very informative (I have celiac) and was very personable.

Dr. Seccombe and his office staff are very professional and thorough!! With some delicate concerns they are amazingly comforting!! Dr. Seccombe is gentle and reassuring when it comes to discussing delicate topics! Thank you!!

Dr. Jonathan Seccombe and his staff really make you feel relaxed, make medical evidence easy to understand and are ready with immediate treatments to resolve your issue. Thanks to them for their professionalism.

Dr Ramgopal and Dr Matthews are such amazing doctors. I worked with Dr Ramgopal for almost a year and he never gave up on me and trying to figure out what was wrong with me. They were both very patient, caring, and understanding. I’m so thankful that I came across this practice and these phenomenal doctors.

I have been a patient of Dr. Matthew’s for over 20 years. He and all is staff are excellent.

Another great experience with Gateway Endoscopy. Thank you

It was my 1st colonoscopy so I was very nervous, but everyone made me very comfortable. I only wish that I would have had an opportunity to discuss the results afterward with Dr. Mathews. As I was waking up I heard him discussing the results with my husband, however I did not have the opportunity to discuss directly with the doctor.

The staff was very nice and professional. I felt very informed about the procedure and what to expect. Very good experience.

Quick but thorough intake for new physician.

Excellent experience. Dr Mathews ans staff were all wonderful!

Everything was carefully explained…I did not feel rushed… Dr McMORROW was very kind and informative! I had blood work done…I’m not sure how I find out the results of those tests…

Dr. McMorrow saw me at my appointment time and went over my results thoroughly. He listened to my concerns and answered all my questions with care and concern.

From Check in through check out I was made to feel at home by a friendly professional staff .

Excellent

Addressed my concerns quickly and offered viable solutions. Acted and performed test. Waiting for results.

My entire procedure was very easy and went by quicker than I thought!

Everything went well. Doctor had excellent bedside manners. Was treated very well by everyone. Questions and results were taken care of. Will schedule next one in the morning, afternoon appointment was a little rough.

Staff and doctor made it easy.

Cheri Carmody was amazing! She took her time with me, really listened and gave good advice. It was apparent how much she cared about what was going on with me, reassuring me that we could get some answers. She called me personally to let me know results of bloodwork. That meant a lot.

My first endoscopy was 9/07/22. I found the nurses to be excellent. The procedure was quick and easy. The doctor was nice.

Dr. Ramgopal was excellent. Very attentive and encouraged questions. Felt very at ease.

Fast check in. Staff clearly trained to make you feel comfortable and relaxed. Couldn’t have been a better experience.

The staff was great

very nice people

Best physician I have ever had. Actually listens to his patients concerns and values their input. Works with you and doesn't dismiss any concerns you bring up.

Dr Ramgopal is the best kind of doctor. He took the time to truly listen to my problems. Instead of just dismissing me when things got tough, he always had my best interest in mind and kept running tests until we figured out the issue. He is caring, thorough, and just an amazing doctor. Dr Matthews also has been fantastic. I can’t recommend this practice enough! Thank you!

I went to deal with an incontinence issue. Not only has the incontinence issue been successfully dealt with, the dietary advice Mrs. Carmody gave me has had the additional benefit of weight loss and vast improvement in my diabetes. My general practice physician told me that my GI visit was the best she has ever known about. Thanks.

Very good

I love Dr. Su.... so patient and kind. He let's me talk and then he takes all the time needed to answer my questions. The staff are equally wonderful.

The staff is great and very friendly

I love this place and my Doctor ( Dr. Riegel) and his staff are amazingly professional and ensure that you understand what's going on and welcomes your questions and concerns. I hate that I can only see them once every 5 years

Dr. Matthews was timely,kind and validated my symptoms He carefully explored all the issues that could be causing my G.I. distress and ,prescribed meds that have proven to be helpful. The staff was professional, courteous and helpful.

A very efficient operation. Missy, Jill and Dr McMorrow explained the entire process. Highly recommend!

I was able to come in for an emergency appointment. It was very much appreciated and Dr. Matthew really helped me. He is kind, understanding and knowledgeable

Both my husband and I love Cheri. She is thorough, helpful with information sharing and suggestions, always upbeat, quick yet gives you all the time you need.

Professional, efficient and friendly staff. Thank you.

Excellent experience. Very professional. Great listener, attentive to my needs and provided good suggestions regarding meds.

Cheri was extremely helpful with my current issues. She also addressed another problem I was having with a medication and much needed explanation. It was a very pleasant and informed visit thanks to Cheri.

I LOVE DR. Williams! He is so kind and makes clear what his findings are and explains everything about “the fix”

Everyone is so nice! They keep right on schedule with your appointments. Dr Seccombe is very concerned in finding solutions for your problems. I would recommend Gateway Gi to everyone.

Very Good

This office fit me in for a much needed appointment. Everyone was so caring and helpful.

Everyone was so friendly and explained the process step by step.

My visit today with Cheri was the absolutely most helpful, knowledgeable, informative and caring visit I've had with regard to my problems by any prior doctor/patient relationship visits that I've ever had! Finally, I believe that following her guidelines, my problems will eventually be solved. I now look forward looking to be free (or eased) of my ongoing issues. Thank you, Cheri! All the office clientele were extremely helpful and courteous also. Thank you very much.

Everyone at the office was polite and informational. All my paperwork was ready and I felt like they were expecting me.

Great!

Great Staff Always! They make my visit for infusions very easy!

She was so nice and caring]

Very pleasant, professional, and efficient. It was a very positive experience.

Everyone was extremely helpful and informative! Amelia A. was terrific. She treated me like I was a person and not just another patient. She explained everything to me perfectly and was extremely good at easing my mind about the procedure I was there to discuss.

The office staff was very helpful the preperation information for the colonoscopy. The doctor was nice. I only spoke to him for a few minutes the day of the colonoscopy but he was helpful and arranged for another procedure right away so I wouldn't have to redo the prep on another day to have this test and I appreciate that consideration.

Everything was quick and easy. The staff was terrific.

She listened, I felt heard. We got a game plan in motion.

It was good! Ms. Carmody listened to me and was very patient. Thank you!

Amelia started our video visit on time. Was very professional & helpful. Made sure all my concerns were addressed.

Fast, convenient, very professional.

Dr. Seccombe and staff were very considerate and professional during my procedure.

I just want to thank the team at Gateway for the fine service that was rendered in August of if 2022. Doctor Ramgopal and the entire support staff are very professional and kind. I would recommend this team to anyone Thanks again, Keith Roberson

Overall great experience and Dr Su is such a nice and upbeat person. He radiates happiness.

Our experience was great. Cheri Carmody was very thorough and easy to talk with.

Everyone at Gateway Gastroenterology is, always, so friendly, kind, helpful and professional! I have great respect for Dr. Richard Riegel, M.D. He has been my gastroenterologist for many years and I have complete confidence in Dr. Riegel. He never rushes through my appt. and I feel I am able to ask him any question without reservation. He is very professional, knowledgeable, empathetic and friendly, as is the staff too.

Thank you so much for the wonderful care

Explained everything and what I need to do, and that I am doing good, since I have fructose intolerance

I have been going here since 2016, best care ever. During a regular colonoscopy , had a CT scan done because of what they seen. Ended up having to go to a OBGYN and a 5 lb cyst was removed. I will be forever grateful to them. Very professional.

No issues and on-time.

Great experience

This is the most wonderful, professional, fun, and all around great staff I have ever encountered. I truly look forward to the great treatment every three years