Testimonials

I felt very reassured in all the professionals who cared for me.

Good & warm experience with Dr. Seccombe & nurses!

From Gretchen in reception to Missy in nursing and Kelly in anesthesiology and Dr. Mathews, this was an excellent experience. Thank you all very much!

Dr Ramgopal and staff were great. I felt very comfortable in their care.

Everyone is always friendly and nice, the nursing staff is great, they are very patient and passionate in the work they do. They did all they could and more the make sure I was able to receive and get my medication for my infusion. I truly appreciate and thank them for all that they do!!!

Dr mcmorrow was very thorough I appreciated his time taken with me

For a procedure that is never any fun, Dr. Ramgopal and all the support staff and nurses made it a good experience. They answered all my questions and got me on my way home as soon as possible.

Dr. Su performed a colonoscopy on me yesterday and I just wanted to thank him and his staff. Every person I encountered yesterday treated me with respect and all were very friendly. I especially want to thank my nurse, Mimi!

Easy procedure.

Doc and me decided to change my treatment regiment. Hopefully good results.

The staff was very courteous and helpful. Dr. Su was very pleasant. The whole experience was pleasant and made me very comfortable. I certainly will return to this practice for my next visit.

Always a pleasure. Dr and staff courteous and professional and knowledgeable. Exceptional I accidentally filled out registration on line. I already submitted by mail. Please ignore online

Since I have been a patient of Dr. Seccombe for about two years, I have always found him very attentive to my situation. He even calls me as appropriate with test results and a game plan going forward. I would describe him as having a sincere interest in my health and would strongly recommend him. The other staff from reception to nursing are friendly and professional.

Everyone of the nurses were so kind and informative. Dr. Riegel Explain the operation, asked me if I had any questions before and after the colonoscopy. I feel he’s a wonderful doctor and I would refer anyone to him.

On time, first time to see NP Carmody, spent a good amount of time discussing my issues so I recommend this practice

Love Dr Dunyo.

Everyone was very friendly. They made you feel comfortable and relaxed. I would recommend Dr. Seccombe and the nurses to family and friends.

Pleasant facility and great staff. Process started promptly on the appointed time. Well organized.

Good real good place

Very helpful and quite pleasant. Mrs. Aubuchon was very knowledgeable and explained my situation vert well. Bob Kindle

My experience was good with staff and getting help from Dr. Seccombe. I felt satisfied he will help me with my issue.

Very professional.

Very organized and polite AND I was out of there in 20 minutes ‼️

Amelia was very thorough in her questioning and I felt really listened to what I said. She has a caring demeanor.

Prompt, professional, , courteous, friendly, knowledgeable. These people are great, definitely would recommend them.

Gateway is a very professional group of caregivers & physicians and I have always felt well taken care thru the many times I have been there for myself and with family members, thank you! Nancy July 2022

Katie was great’

supurb

Excellent and thorough

Dr Su has taken excellent care of me for many years. I hate to hear that he is retiring as I will truly miss him, but I have confidence that Gateway GI will continue to take very good care of me. You all are very caring, helpful healthcare workers that are very much appreciated. Thank you!!

Dr Matthews is very kind, a good listener and knowledgeable. I recommend him highly to anyone needing a GI doctor.

A very pleasant and delightful experience

The entire staff was professional and very friendly. Went above and beyond to make me feel comfortable.

Very friendly

On time and doctor willing to listen and answer my questions

A really personable & caring staff including Dr McMorrow & all the nurses!

Dr. Seccombe is Great at explaining the procedure, what will come next, and then after the procedure he took time to tell me my options.

It was my first time there and was very relieved to have all my concerns addressed. Cheri was welcoming, courteous, and knowledgeable.

Dr. Ramgopal and the entire medical staff were professional, answered questions, attentive, friendly, patient and provided excellent care.

Very informative and knowledgeable.

Great

All questions answered… discussed further testing that might be necessary Medication for reflux renewed Wishing Kaitlin with a successful delivery and healthy baby

The nurse, doctor, and anesthetist were very nice and professional. I was nervous for my procedure but they made me feel comfortable and made it easy for me.

Felt very comfortable with Dr. Seccombe. Listened to my symptoms, took a history and came up with a plan.

I have been seen by Nurse Kaitlin a few times now She has been so helpful. I see her more than my Dr. Which is more than ok. I am very comfortable with her~

Very well done Professionally.

Cheri Carmody was a very nice person and great listener when I described my symptoms. She made some suggestion with regards to ways to possibly address my issues. I highly recommend her to those who are having a variety of gastrointestinal problems and wanting to explore other approaches to treat them before using only antibiotics

Dr. Seccombe has great bedside manner and keeps the patient well informed of what is going on with respect to their situation. All the nurses, assistants and aids I have dealt with at the practice have been extremely courteous, proficient, caring and professional. I have no hesitation to recommend this practice to others in need of similar medical care.

Everyone I have dealt with at the practice has been extremely courteous and professional. I have no hesitation recommending them to people in need of similar medical care.

I messaged the doctor about a concern. He thought I should come into the office. The practice called and offered me an appointment that day with the NP. She was thorough, helpful, kind, and patient. I did not even wait 5 min in the waiting room and she saw me right away once I was back in the room. This is so unusual these days with most practices. A wonderful experience, I highly recommend this practice. Very professional and they care about their patients.

He explains everything to you just a wonderful person

Staff and Dr. Riegel very friendly. Colonoscopy was pain free and fast with results right away.

The staff was great and the Dr was very professional!

I have never been in a more efficient office. From check in to check out, the staff was knowledgable, kind, and patient. Dr. Riegel was wonderful!. I would highly recommend Gateway.

The entire staff is friendly and keeps you relaxed before and after your procedure.

It was my first time to visit Dr. Fred Williams. He had been recommended to me by people I trust, and I was not disappointed. Unlike other gastroenterologists, he was punctual, gracious, had a good listening ear, offered several possibilities for my longstanding difficulty (which other doctors never addressed), ordered several tests (which made total sense to me because of his detailed, logical explanations—he's not "test happy"!), and for the *first time ever* offered me sound nutritional advice and a number of resources. No other "gastro guy" has done that! He answered every, single question, had the "patience of Job," so to speak, and had a pleasant personality, a sense of humor, and great bedside manner. I don't care how much a doctor knows if he is arrogant, rude, dismissive, or rushed. The wonderful recommendations that I received on Dr. W's behalf were affirmed. And his staff? They are world-class! Each was solicitous, detailed, and accommodating. All my upcoming appointments and tests were secured while I was *still* in the office, and not only did the nurse hand me a set of instructions, which she conveniently highlighted, but she read them upside down from her vantage point, and carefully explained them! What a feat! :) And the phlebotomist? She's worth her weight in gold. She drew my blood from hard-to-find veins with one, painless stick. Thus far, I can't recommend this medical practice enough. Dr. Williams and his team are the cream of the gastroenterological crop! Well done, Team! I hope to keep rooting for you. ~Lynn D. Morrissey

Very professional and caring staff. Nice pleasant people

Entire Staff very personable and professional. I'm very happy that I picked Gateway and Dr. Su.

Dr Williams and his staff are the best!!!

The procedure was fast and simple at the Endoscopy Center. So much better than the hospital.

Great doctor, great skill, communicates with patients!

At age 67 I realize that health care professionals are going to communicate and “treat” me a little different, but I could read in the Nurse Practitioner’s voice that she was not happy when she found out that I had told the person who had taken my initial call for my latest appointment today, that I was due for a Colonoscopy and that individual told me that it looked like I “was not” due for that procedure. Katlin did ask me how recent that phone call had been and I said 2 Wks ago. Which seemed to frustrate her a little more, as she wrote all of that in my file. I just want to add that I have always felt that I have received excellent, professional care from Gateway Gastro and Dr. Reigel, but as things become more “App” oriented and automated IT driven, I believe the patient sometimes ends up being slighted a little in the process. Thank you for providing this forum to discuss these types of concerns and issues from the patient’s view.

Dr Su is so awesome. He is very knowledgeable and explains things to where I understand them. He is very thorough. His bed side manner is the Best that I’ve ever seen in my life. He listens and talks to you as a friend. I’ve been telling everyone about him since I started seeing him last year. 💕

Everyone was personable from check in through checkout. They are a great team!!

Nice office, everyone is very friendly. Dr. Matthews is wonderful, very thorough and easy to talk to.

My appointment with Dr. Williamson went very well. He answered all my questions, explained in detail the future treatment necessary. Was professional, unhurried, compassionate. couldn't ask for a better Doctor

Everyone was so nice and friendly, answered all questions and informed you through the entire process. Dr. Reigel is so nice. They made an uncomfortable process and procedure a comfortable experience! They called the next day to make sure I was not having any issues or concerns. I highly recommend them!

This is the first time I have seen Mrs. Carmody. She was very thorough and easy to talk to. I felt better when I left that my symptoms would be resolved.

Dr. Su and all the staff were outstanding.

Excellent service. Everyone was very professional and started early. Everything went very smoothly. Thank you for the exceptional service. William Poe

Several options were clearly explained. We discussed those options and agreed upon, of course, the best one.

No waiting, friendly staff and team. I was able to get blood drawn in the office which saved me time and was very convenient.

Dr. Riegel was a straight talker. He was very good.

Very kind, professional, and understanding. I have social anxiety but it was really easy for me to talk to him. He gives off a super friendly and calming vibe. 10/10★

Mrs. Carmody is knowledgeable and professional and very thorough in evaluating the patient's condition and clear in her instructions.

It was my first visit with Mrs. Carmody and it was good from start to finish. She is knowledgeable and caring, and I left feeling that she would make my health a priority and get my issues resolved.

It all went very well!

Good

Every one was wonderful and couldn't have been more helpful. Procedure went Perfect.

Everyone was very efficient, knowledgeable and extremely pleasant and helpful. Really liked my nurse Missy who took my vitals and started my IV

Very efficient and capable staff. Dr. McMorrow always communicates well and is a very dedicated physician.

Excellent care, very concerned about my health

I really like Dr Romgopol! He is patient and kind. He spends however much time I need to talk me through my issues. He’s wonderful!

Everyone was pleasant

Everyone was extremely friendly and personable. They made the whole experience very comfortable.

Every question I had was answered and she was super nice and informative! Couldn’t have been better

The whole experience was awesome. The nurses were warm and friendly, and the experience was calm with care. Dr. Williams was friendly as well, along with providing good information.

Dr Mathews was timely, professional, knowledgeable and considerate. He took his time asking questions and used diagrams during explanation of medical condition and anatomy of the abdomen. Thank you!

Dr. Seccombe is a thorough and patient with his patients. He will not rush your visit and you feel confident with him.

Dr Riegel is extremely pleasant, friendly, and happy! He creates an atmosphere of caring about his patients so we always feel comfortable before and after an appointment. He stays on top of the latest trends in his specialty which benefits the patients in return. An example of this, a new prep for colonoscopy (the pills) made the whole process bearable and I was able to sleep the whole night without waking before my procedure in the morning. This prep is a game changer and more people should have a colonoscopy by Dr Reigel. His staff is also caring and very pleasant.

Dr. Mathews is the absolute best! Caring, personable and takes all the time you need to answer any and all questions! Staff is wonderful, too, and very helpful.

Everybody in the office was super friendly and made me feel very comfortable. They were always asking if I needed anything and made this visit the best it could be.

So caring, on time, all staff pleasant. Dr. Seccumbe shows great concern & care.

This was my first visit with Dr. Ramgopal. I knew he was the “best” before I met him (two family members are patients, one had a life threatening issue). So knowledgeable and easy to talk to. I have complete confidence that he’ll be able to help me, as well.

Well organized staff, with very good customer care, Dr. Su provides excellent care.

Friendly staff . Appointment on time. Dr Ramapaul was very thorough and concerned about conditions . He’s very personable which makes you feel very comfortable. No hurrying . He takes the time to answer your questions.

EVERYONE IN THE OFFICE AND DR. RIEGEL ARE VERY HELPFUL AND CARING. THEY ALWAYS CALLED ME BACK AND EXPLAINED WHAT WAS GOING ON WITH MY CONDITION.

ON time and friendly

Dr. Rajeev Ramgopal is fantastic. He is smart - caring - a truly excellent doctor. I would highly recommend him to everyone! I saw him about a different issue a while ago and it’s all good! He did a colonoscopy today and he - again - was excellent! His entire team of professionals made it easy! They were so caring - great ‘bedside manner’! Thanks to him and all!

Superb!

Amelia was great. She listed to my issues, explained what she thought was going on, prescribed some medicine to help temporality until the lab work came in, and made adjustments accordingly.

Dr.Ramgopal is very patient and explains thoroughly. I would definitely recommend him to others.

Wonderful! Dr. Ramgopal is excellent with patient care and service.

Everyone was pleasant and everything went smoothly and my driver was allowed inside to wait as opposed to waiting in his car 😀.

Caring and professional staff. And on time.

Great, the stuff I had to drink was easy to digest (2. 5oz) bottles. Everyone at the office was knowledgeable and pleasant. Would recommend to all family and friends to go to Gateway

On time Professional

Very caring and complete care. Answered all my questions

Everyone was very friendly, procedure was on time and the facility was very nice.

This was my first time having a scope done by Dr Ramgopal. He was awesome... very thorough...good communicator....very good bedside manner. I strongly recommend him to anyone looking for an excellent gastroenterologist.

Very good visit, Dr. McMorrow answered all my questions

procedure went very smooth

Have had gastric issues for over 50 years. Dr. McMorrow is the ONLY gastroenterologist I have looked up to and trusted completely. When other specialties can't figure things out HE HAS including bladder cancer and need for back surgery.

Comfortable and caring

This was my first time here so I didn't know what to expect. I was very impressed with her professionalism and caring heart. She went out of her way to order tests and appointments I needed right away. Since I am new to the area I needed someone that cared about my health needs. Amelia made me feel like I mattered. She is certainly an asset to your company.

Office is extremely well run. Dr. WIlliams is compassionate, caring, and incredibly knowledgeable and experienced.

Excellent personnel very personable. Was very comfortable through the whole procedure

Excellent experience & very cordial staff. Dr. Matthews did an excellent job and explained his procedure thoroughly. Highly recommend

Felt comfortable with Dr. Seccombe. He was understanding and answered all my questions.

The staff was very helpful in making me feel comfortable. Everything was done in a timely manner with information telling me what they were doing. DR McMorrow did a good job of explaining the results of the test.

Great Experience

The staff, nurses and techs were very efficient and caring. I called and left that message on the voice mail. I would recommend you to anyone interested in a colonoscopy. Thank you very much. Dave Meyer

Quick, easy, no bruises!

Very good and informative, would highly recommend.

Pleasant and very attentive staff

3rd time Great Doctor

Dr. Riegel he's always treated me with respect and compassion. Talks to me on a level I can understand. The staff are helpful and considerate.

Great experience. Excellent care

Went in with great deal of anxiety but was comforted and reassured every step of the process from receptionist to intake nurse to anesthetist to Dr Rampgopal. Thank you to all for your compassion and professionalism.

It went very well.

It was great, I didn't feel that i have finished the test, Wonderful!

Cheri is awesome!! Great listener and offers much advice.

Comforting

Popped in on time. Dr. Riegel is terrific. Online notifications are a bit over the top.

On time and attentive

Kaitlin was professional and efficient. She answered all my questions. It was an excellent visit.

Informative and very practical. And he listens and gives thoughtful answers.

Nice and explained everything to where I could understand it

Everything was well done.

Good experience. Disappointed they didn’t find too much results and the IV part hurt a lot. All the medical staff was wonderful and kind.

Dr. Williams was very good and he was early for my appointment saving me time.

Wonderful experience. Dr. Ramgopal cares about his patients.

Entire staff was very friendly and professional

The staff was efficient and kind all the way through the process. Dr. Ramgopal was inquisitive and caring.

Had a great experience with Dr. Ramgopal

Great visit doctor was very knowledgeable and understanding.

Prompt and knowledgeable

Everything went as expected.

I was in and out very quickly and everyone was super nice!

All the staffs and nurses are so friendly and helpful.

I was never hurried. Dr. Matthews listened to me. He was very thorough and thoughtful. I just wish other physicians would follow his example

My experience was fantastic from the minute I walked into the office and until I left. Everybody was very friendly and keep me informed of what was going to be going on. Very compassionate. Carolyn, Jill we’re great. Doctor Rigel was fantastic, very professional and funny! I would highly recommend going here and using your team

Great

Very good

Truly a remarkable and compassionate doctor and professional staff. Janie R.

It was fantastic! Every single person from the minute I walked in the door was friendly, compassionate and thorough I was walked through every bit of the process and what was going to happen next. Super friendly and professional. Dr. Riegel is fantastic. Highly recommend using this facility…

In and out! Lol Great staff!

Everyone was professional, respectful and very informative. The nurses explained everything before it was done and I really appreciated their details. The facility was clean and very organized. It was an exam that needed to be done and I was comfortable have this exam done there.

Dr Seccombe was very clear about what further tests he was ordering and why. Also what medicines I should continue taking. The office staff was very efficient. I was seen promptly by the doctor.

I appreciated the prompt timing of the test and kindness of the staff. Thank you for giving me the results of the test the same day.

So amazing! Everyone was so kind, and it was obvious that they care for their patients.

Excellent

Kindness

Dr Mathews & staff are amazing!

Nice staff and nice physician. Overall great experience.

Great visit. Left feeling my problem would be resolved

Everyone was so kind and supportive it was great experience thank you

Friendly staff, very efficient.

Excellent bedside manner and outstanding care. Very patient focused.

Very friendly. Would highly recommend

This is the first time I met with Mrs. Aubuchon. She was pleasant, clear with her questions and provided good feedback and suggestions for behavior and treatment.

Very thorough and professional

Procedure went as outlined from arrival, during the process, and through recovery. Everyone was very patient, positive and courteous. Thank you!

They are very efficient and the whole process was very smooth!

From the time I Walked into the door until I left , the staff was amazing! Made me feel so relaxed and comfortable. Very professional with just the right touch of friendliness. I can not say enough about Dr Matthew, Mimi, Connie , Tracy and Jen. Thank you all so much.

Very professional

Nurse Tracie did an excellent job of listening and diagnosing a potential problem with my liver.

very good

Dr. Su is personable and professional. He is thorough and thoughtful. And will only do tests that are needed.

Friendly and Caring

She was very nice and explains to me really good!!! I was so happy to meet her.

The experience went perfect. There isn’t a person in the office that was less than 100% delightful.

Very professional, nice facility, doc was great!

She was very professional and thorough during our appointment. I would be happy to recommend Gateway GI to anyone!

Very professional, great experience

Check in was quick and easy. Everyone I encountered was very friendly and helped me feel at ease. Tracy was wonderful.

Very positive experience. Everyone was very professional and empathetic. With any procedure, there’s always a fear of the unknown but the staff certainly made it easier.

First time to visit with Kaitlin... The visit was "All Business"... which we liked, since we needed to to the source of the problems in my stomach...

Procedure was completed efficiently and with compassion and professionalism.

Everyone was very nice & professional.

Dr Matthews has always be the best!

He was very helpful with my issues; gave me great solutions and was very generous with the time he spent with me.

Perfect

I felt very comfortable from check-in to check out. I appreciation introductions from everyone.

Fastest appointment ever!

EVERYONE WAS VERY CONGENIAL AND TOOK VERY GOOD CARE OF ME, THEY WERE ALL KIND !!

Learned about my diagnosis

Excellent practice with attentive doctors nurses and staff.

Efficient. Time spent answering my questions

Always on time and friendly

Friendly staff. Everything went smoothly

He listened to me and was determined to get results. The entire staff was very pleasant to work with and overall I am extremely satisfied

She is very easy to talk with, listens well, asks questions and formulates a plan for you. She asks for feedback from the patient as to how things are going after a short period of time.

Very comforting and professional

Fast, efficient and professional. Missy and the other nurses were great at providing information every step of the way and answering my questions. I appreciate the little things like a warm blanket.

Gateway and Dr. Williams are the best! Don’t put it off!

Dr Williams was very professional and the staff very friendly

Would also like to add that all of the nurses and employees are wonderful, kind and friendly. I am glad my procedure was at Gateway.

Very kind and friendly doctor.

A great doctor with a comforting bedside manner!

Dr. Mathews is top notch! Highly skilled and works with his patients to give the very best care. I wholeheartedly recommend him. Excellent staff - very pleasant and accommodating.

Fast and informative.

No complaints

I was terrified and the whole staff was great. Turns out the worst part was the prep. I feel much better about next time.

Seen by physician in a timely manner. Time allowed for my questions/concerns.

It was as pleasant as it could. The staff was warm and welcoming with a calm and efficient manner.

Staff was extremely courteous and professional as well as efficient. This was my first colonoscopy and they absolutely made it a quick and painless procedure.

Very efficient and very courteous

Very Professional. Dr. Seccombe is a physician that actually listens to his patients. Your office staff is very organized and very patient. This office could be a Positive example of how a Medical Office should be run.

Dr. Ramgopal is the first doctor that has taken my GI issues seriously and is actively working to help me. I feel so fortunate to be under his care!

Informed, kind, good followup post.

Good experience Doctor and staff very professional

Not wild about having this procedure, BUT good place to have this done. Nurses so nice and pleasant. The facility same. TG I don’t need to return! Katy M

Dr. Ramgopal has been attentive in following up with me after several tests I’ve had.

Very friendly, competent, efficient staff and a great Dr.

Great credentials, organized office staff, and they were very interactive and helped personalize the experience.

Gateway did a great job on my recent colonoscopy. Was able to get done faster than anticipated and Dr. Su is the best. Hopefully he works forever.

Dr Romgopal is working so hard to find out why I’m so sick. He takes the time to listen and shows that he really cares.

Wonderful experience nurses and doctor Su awesome

Fast, efficient and friendly!

Very professional, yet kind.

Thorough visit and review of issues/history in a very timely manner. She also was great in following up with additional testing/procedures and medication to determine diagnosis and provide relief.

Dr. Riegel is wonderful, Friendly, Professional and a good friend.

The entire staff is pleasant and considerate.

Very kind and efficient. Staff all know their stuff.

Cheri listens and responds to problems and questions every time I have seen her.

Great staff! Nurse Jan is always so pleasant and attentive. Thank you!

Excellent care and service! The doctor actually called me to follow-up and provide consultation, what a rarity!!!

Dr. Williams truly listens to my issues. He does not rush through my appointment…..and I love it that he provides you with educational materials on making good food choices. I never leave his office not knowing what to do. A+ physician.

Answered my questions and explained everything to me. Advice given a month ago, is working.

Everyone was on time and very professional.

Excellent! Every professional involved with my care was informative, helpful, and calming. Dr. Williams was the best - skilled, experienced, and reassuring. I wish I had known he had attended JHM; my dad was a student there and i grew up in Baltimore. I should have known by the doctor's demeanor that he hailed from Charm City.

Highly recommend, attentive to your needs.

I have to travel from Hannibal, Missouri and spend the night somewhere to do the prep but, it's all worth it to keep Dr. Riegel and his staff at the center as my providers. I absolutely love them.

Excellent!

Delightful office staff, efficient and ran on time (maybe several minutes early!). My PCP physician spoke very highly of Dr. Riegel. I agree!

Relaxing but everything done very professionally. Great experience! Thank you.

Everyone was professional and friendly. Dr Williams was on time and provided feedback.

My first visit. He was on time. Easy to talk to. Had a wealth of information on prescription drugs I was taking that my previous doctor had prescribed. Told me how to wean myself off of them and said he would write everything we talked about before I left. Left with a VERY POSITIVE impression.

Knowledgeable but impersonal

I have been there twice. Both were VERY POSITIVE EXPERIENCES!

Listened to me and offered useful advice.

What a wonderful, kind, caring staff!! So friendly and compassionate.

Prompt and efficient staff Dr Riegel is the kindest person I have met and he truly listens to me

Well, noting about having a colonoscopy is fun, but their office made it as tolerable and relaxing as physically possible. The prep they recommended actually tasted OK and worked like a charm. Nurses and location staff were all very nice and professional. Explained things every step of the way, and ran very much on schedule. Overall, a good experience.

Doctor listened, and we scheduled an ultrasound for further investigation.

Thorough and very personable.

This was another great experience.

On time procedure - check in was efficient - nurse was very pleasant and engaging - enjoyed sharing the joys of retirement with her - very professional experience. As “enjoyable” as can be expected for colonoscopy!

Great experience from the booking through the procedure to the exit.

The entire experience was comfortable. I was well informed about each step that was involved. The medical professionals were relaxed and personable in all they did. There were no surprises in the experience. Dr Mathews and his colleagues are outstanding! Thank you so much!

Dr Mathews is an excellent GI doctor. He figured out two different problems I had and took measures to help heal me up. He has a great bedside manor and his staff is phenomenal. I would highly recommend him to anyone!

Dr. Ramgopal and the rest of the team at the Gateway Endoscopy Center are excellent. I've been to this Center on several occasions. The service and care have been first rate! Thank you, for taking good care of me.

Him and his team very professional

Amelia was very thorough with explaining the multiple possibilities.

Staff is professional and friendly. Very short waiting time which I appreciate.

Caring people!!!!

Excellent, caring, professional

Gateway endoscopy center is a great facility with caring staff. Dr McMorrow is very personable. I like that he talks with you before and after the procedures!

Listened to my concerns.

Had my esophagus stretched, everything went well! The staff are incredible!!!

Mrs Carmody is very thorough and personable at the same time. She truly emits a caring spirit for her patient. When you are not at your best, this means a great deal.

Great visit, friendly and courteous staff. Thank you

Enjoyed and appreciated her.

Great job in on time no waiting everything was explained very well procedure went smooth. Was in and out in about 2 hrs total

She is a fantastic listener. Has a lot of patience and thoroughly explains the issue you are having

Staff was attentive, informative and efficient. Ran on schedule. Dr. Williams provided post-scope follow-up.

Keeping me Informed through the entire process.

She was friendly, efficient and helpful in helping me take the next step.

Doc Mathews has wonderful bedside manner. He is very down to earth and easy to talk too. He has compassion and extensive knowledge of his specialty. I was impressed with his ability to diagnosis my problem. I have not had the test yet but I am hopeful his diagnosis will solve my gut issues unevasively.

Cheri is very knowledgeable, caring and professional. Always feel very confident with her analysis. She is an asset to the practice.

Good visit

One of my favorite doctors

Had to wait a bit, but visit was thorough and pleasant.

Very positive and thorough.

Very pleasant! She was awesome!

Takes the time to explain everything and does not rush you during the appointment.

Excellent. Everyone was so helpful. Went very well. Thank you!

Knowledgeable and caring.

5 stars very caring, knowledgeable and very thorough.

Excellent! He is caring and very personable!

Excellent bedside manner and informs the patient before and after the procedure. I am very pleased.

Dr. Seccombe was thorough in his examination. Convenient location.

Very professional and compassionate. Made me feel very comfortable.

Very positive outcome so far.

Was very professional

I had a great visit in that they really wanted to find out why I’m coughing not that the upper endoscopy didn’t show anything that would make me cough! Thanks maybe the cat scan will show

Very nice and caring staff

Dr Su is experienced, knowledgeable and caring physician. His staffs and nurses are polite and caring as well.

Dr. Su is very personable and thorough. He took time to listen to my concerns and answered any questions that I had. I highly recommend Dr Su.

Dr. Seccombe spent time with me discussing my current medication and put my concerns to rest. He never seemed rushed and answered all my questions.

Everything was great except for my I.V. insertion. My arm is a rainbow and I even reacted to the tape. In spite of that, the sedation worked perfectly and I had no issues going to sleep or waking up. Glad to be out for the procedure. Dr Seccombe chatted before and answered my questions. And updated me on the finding after. See you in 10 years!

Very personable. She listened and asked good questions

She was very kind, pleasant, easy to talk to and helpful.

I did not get to talk about my results. What caused the diverticulosis, what should I do to control it, could I have caused it through strenuous exercise?

Great friendly professional staff.

He explained everything quite well.

Single best doctor I have. Listens, cares.

Dr. Williams and staff thoroughly professional and facility is top notch. Highly recommend!

Everything went smooth and quick staff was friendly and listened to my issues

Great

I feel we have a direction.

Upon arrival, I was greeted a very pleasant staff that assisted me in getting registered. I was taken back to get set up for my procedure and the staff were all very friendly, professional, and comforting. Dr. Su is the best gastrologist and I have been going to him for over 20 years. He is very informative and takes his time with you. I would highly recommend anyone to use this facility and Dr. Su. Dorothy Hickman-Kincaid

I was taken promptly upon arrival. The secretary at the desk was friendly and knew her job. All paperwork was completed promptly and efficiently. I was taken back to my room and prepped promptly. IV was started promptly upon first stick. Warm blankets were continuously added PRN without my asking. Dr. Matthews stopped in, explained procedure, and was friendly, kind and professional. I was taken back for procedure immediately after procedure was again explained thoroughly. Every staff member was kind, knew her/his job, and was prompt and efficient. I was awakened after procedure and offered juice. I was stable quickly, and I was walked out by nurse. I have never been treated so kindly, efficiently, professionally, or promptly before, and I have had many outpatient procedures performed. I am a retired RN, age 76. I recommend this doctor and this facility.

Cheri was great! The office staff was not! I had trouble understanding why I needed paperwork to fill out when I wasn’t going to be seen in the office for 4 months. I am afraid that I will lose paper or delete and email. They didn’t seem to understand what I was saying and left the office feeling very frustrated!

Easy and simple

Dr. McMorrow has been my doctor for many years. I have been so impressed with his thoroughness, professionalism, and ability to listen and show sensitivity regarding my overall health needs. I would recommend him without reservation.

Great staff and great experience.

Very pleasant experience.

I received kind, efficient, and quality care thanks to Missy, Mimi, Tracy, and Dr. McMorrow.

5 stars Great Doctor

Everyone was very professional, through and knowledgeable.

Explained procedure well, very cordial and attentive, would recommend.

Good 1st visit with kaitlin, explained to us what she expected might happen depending on results from additional tests.

Dr. Riegel and his team are the best! I have felt so cared for through my experience there. The office staff are always kind and attentive, and he himself is a great doctor and very personable.

She was great

Everything went off beautifully from the time I arrived at your office. Dr. Riegel and staff were very kind, caring, communicative, and extremely professional.

Excellent and caring service by all!

Mrs. Carmody was very thorough. Her suggestions were helpful and I feel that I got a lot of benefit from my visit with her.

Dr. Seccombe was extremely attentive and thorough. He seems committed to truly finding the route of the problem.

Great patient care and friendly staff!

Very professional and helpful

Caring professionals

During my visit everything was disclosed about things we would move forword on, the blood tests and scheduling of an endoscopy.

His staff was awesome and encouraging; Dr Riegel was efficient and expedient!!

Dr. Riegel and his staff were wonderful to me! Would not go to anyone else!

Dr. Dined was very thorough in the questions she asked to obtained detailed information on how I was feeling.

They were very friendly and efficient.

Dr Jeffery Mathews is a physician that listens to his patients. I tell everyone how much I appreciate and respect him. My spouse and I highly recommend Dr Jeffery Mathews. Siegmund family

Timely, friendly, professional

professional, kind, feel like he/they know me/my issues well. Very responsive and expedient.

Very attentive and personable. Explained things well, and patiently answered all of my questions.

Great doctor but wait time was unacceptable.

Dr. Matthews listened and addressed all my concerns. He remembered my past history without any prompting on my part. He is an excellent doctor.

Very friendly and nice staff.

Informative, professional and timely!!

Everyone was extremely nice and very professional.

My experience was excellent. Mrs Aubuchon explained everything very clearly , was very professional and approachable, and easy to talk to.

Office staff very helpful. Dr Matthews very patient & never seems to be in a hurry

Very Professional, Courteous Answer all my questions. Did not rush in and out which was very nice. She has my highest recommendation.

Good Experience. Dr. Matthews is a great guy. Easy to talk to, caring.

Great doctor! Listens to your concerns. I trust him

Dr Matthews is a caring, knowledgeable doctor. Great bedside manner.

Meeting was brief yet very professional. Everything flowed smoothly throughout the appointment.

On time explained everything

I feel that FNP was truly engaged and interested in trying to get to source of my pain. FNP was very patient, asked what I felt was great questions. It appears that she narrowed down options that seemed reasonable to me. I came to office feeling hopeless and left feel hopeful.

Everyone was very professional and I was treated with kimdness

Great experience, provider took time to listen to my symptoms.

Amelia was very thorough and informative. She also spent time listening to me rather than just getting her ‘required questions’ answered.

Great bedside manners and active listener

Very pleasant and caring staff. They explained everything to me and answered my questions. I would definitely recommend Dr Riegel and his staff!

Kate was wonderful. Listened to me and was caring

Very competent and professional.

Staff very nice, professional and thorough! I was 100% comfortable throughout the procedure. I can not think of anything they could do to improve the process from making the appointment through follow-up phone calls the day after. (My appointment was for a colonoscopy.)

Professional, Friendly, Knowledgeable Took me in before my appointment time W👀W! The procedure went smoothly, the entire staff went above & beyond and I was in & out in less than the stated time!

Excellent service. Everyone was extremely friendly and informative. Doctor explained everything with ease. Thank you all for the ease of this procedure.

Professional, courteous, and knowledgeable provider. Patient with my questions.

Everyone was very nice and friendly. Very professional and explained all the tests and procedures. Could not have been any better. Thanks!

She was well prepared and very familiar with my chart. Through and interested in my comments. Normally will not seek a NP, Ms. Aubuchon is an exception. Will certainly return.

Amelia was so professional and caring.

It was nice -she was very nice and truthful.

Dr. Mcmorrow, Missy-nurse, lisa anesthesiologist, and Karen nurse assistant to doctor were all friendly, professional and the best. Thank u to all.

The np listened and addressed my problems. I have confidence the remedies she prescribed will hep me.

Dr. Williams was apologetic that he was running late but I had no problem as this is expected when you are the last patient. I was happy that Dr. Williams is willing to try something for my digestive problem that is holistic.

Office staff friendly. There was no wait time. Doctor was knowledgeable.

Very friendly, and took time to explain everything.

Everything went well. Comfortable was really pleased with service!

Great experience. Waited for a long time, but otherwise great care!

I didn’t have to wait long for appt. Office very organized. Staff friendly and empathetic. We did a lot of troubleshooting in order to solve problem.

Everyone was very kind making my experience so comfortable!

Excellent care.

The whole process was professional. I highly recommend!

Everything ran very smoothly.

35 minute wait before being called back. Receptionist was curt and appeared annoyed to be asked questions. Physician's assistant professional and knowledgable. Scheduling staff courteous, friendly and helpful.

Dr. Mathews and the staff was professional and helpful with trying to assist me with my medical issues. I'm grateful.

Easy. Friendly staff. Missy and the rest were very sweet and patient.

Dr. Su is very personable. He explained things clearly. There was no waiting.

Loved meeting NP Cheri. She was very professional and thorough.

Really good

Tracy was very thorough and polite.

She was clear, helpful and understanding. She made me feel heard and understood.

My appointment was very good. 👍The doctor was extremely knowledgeable and thorough.

I felt very comfortable explaining why I came and that everything i did explain was considered for the evaluation of my health and a plan to improve my symptoms.

Dr Williams is an outstanding Dr. He is caring and always listens to me and my wife. There is nobody in his office.

Great friendly care

Easy to understand.. .

Met with nurses practitioner for my first visit. She was very thorough with exam and gathering information. She made me feel very comfortable and talking me through the procedures ordered.

Good follow up

I had a great experience from the first phone call I made, to checking in at my first appt., to, most importantly, the time I spent with Cheri at my first appt. I am truly grateful.

Excellent! The waiting room is lovely and comfortable. The receptionist couldn’t have been nicer. The 2 nurses Missy and Mimi were so efficient, professional, and delightful. Really allowed for a non stressful admission. The CNA - Tracy, explained everything before and while she performed her anesthesia. No ill effects at all. Outstanding skills! Dr. Richard Riegel completed the whole experience with good humor and attentiveness my questions.

Punctual, polite, and informative.

It was a very nice experience. Dr Su is very kind and patient. Explained everything in details for me to understand. Excellent experience!!

Nurse was very nice and professional.

Thorough , friendly, and answered all questions with a pamphlet showing and explaining explanations of procedures. I was very satisfied and appreciative of her warm explanations

He’s the best, Very professional

Quick and to the point. Very professional

Amelia is wonderful and a breathe of fresh air in a DRs office !

Amelia was prompt, professional and courteous. I was very comfortable in her care

Everyone was extremely professional and competent. This includes the nurses and Dr. Mathews. Would definitely recommend Dr. Mathews.

Excellent experience ! Staff was very professional, friendly and pleasant. The procedure was completed as scheduled and very well organized.

Mrs. Smith had reviewed my records sent from a previous doctor, reviewed my symptoms and medications and made recommendations to address problems. Very pleased with visit.

Everyone was very professional and caring. The doctor listened and addressed my concerns. Overall I would rate my experience as favorable.

Didnt feel a thing

explained diagnosis, and recommendations. very professional. Friendly staff

Cheri Carmody was excellent. Took time to talk through the issues and offered guidance and solutions. Highly recommend.

Dr Ramgopal listened thoroughly to my concerns and suggested multiple approaches to deal with my concerns.

Great

Dr. Ramgopal is a fantastic listener. He is willing to take the time you need to take care of your problems. Many doctors rush you through your visit not giving you enough time to ask your questions. Not him. I can't recommend him highly enough.

First visit on time very personable no rush explaining and offering options. Impressed me that he was interested in finding a cause/cure for my discomfort

All went well. I know what to do for my procedures. No problems!!

Amelia was kind and knowledgeable.

She was great. She communicated clearly.

The office staff was very prompt and courteous. Cheri Carmody was very kind and knowledgeable when conversing with me and determining treatment. The atmosphere in the office was calm and quiet. I’ve been a patient with that office for over ten years and feel it is excellent medical care

Dr. Mathews took his time to talk and listen to my issues. All the staff was very nice and thorough.

Dr williams explained condition of organs next steps clearly. Excellent meeting .

Very good.

Appointment was on time. Tracey listened to my concerns I did not feel rushed Very positive experience

I had a very positive experience! I alway do the doctors and staff are AWESOME!!!

Great very helpful and was very concerned. Would recommend Tracy to everyone.

Everyone was very helpful, efficient and friendly. In and out quickly. No issues. Recommend to anyone.

Great

Great staff, and a listening ear!!

Informative visit. Staff was friendly & helpful.

Was a good visit.

I enjoyed meeting with Dr. Ramgopal. He had a calm demeanor, seemed to be up on my current and past condition, and gave his best judgement, and why, regarding treatment for me. Of course, it wasn’t what I wanted to hear. After talking with him, I have more questions and may request another telecon.

Everyone was very professional.

Dr. Seccombe has an excellent bedside manner and is easy to talk to. He speaks layman’s language. Like him a lot.

Happy with him in everything

Very nice.

Excellent

Everyone was friendly and helpful

Mrs Kaitlin Schild was very professional. After asking me a lot of questions about my problem,she then took me to a desk to schedule an appt at st Luke’s for an endoscopy. There was no discussion of a follow up appt. I presume that depends on the outcome from my endoscopy. I felt that I was left hanging,because nothing was said about a follow up. Liz Haug@att.net

Very pleasant and cAring

Professional Prompt Helpful

Great medical office, wonderful and warm experience from start to finish. Appreciate Nurse Practitioner, Mrs. Tracy Smith taking time to go over my health history with me and learning about my diagnosis. I look forward to working with her and her team as they figure out other treatment options that will help me in the long run. Was referred over by my primary doctor and can see why. Highly recommended.

Great

Came in for breath testing procedure. While the process was time consuming, it was handled in an efficient manner and the staff was courteous and attentive.

Easy and very friendly.

I felt like aI had some unanswered questions when I left there. I probably should have spoke up, so it is my fault also. I have inflammation of the colon, which made me wait 6 weeks for a colonoscopy but I wasn’t really sure how that was going to improve or if even in 6 weeks it would be any better. According to what I’ve read It sounds like if you have colon cancer the sooner it’s found the better. Also, I requested a medicine because I’ve been having some pretty serious pain, not sure about taking it if it causes constipation, which is why I have the pain. So I’m not sure it’s the correct medicine for me. Again, I need to be my own advocate, but I’ve been so sick I didn’t do it.

Great as always.

I had a great experience, Tracy Smith was such a great listener and really tried to understand how I was feeling. She has set several tests for me to try to get to the bottom of what’s going on and I really appreciate the care I received.

Everyone I had contact with treated me with kindness and respect!

I appreciate the time given by Tracy to explain the scope of my issues, while answering relevant questions which concluded with practical steps to determine appropriate treatment. This practice has a good balance of professionalism with compassion. G Keith

Great experience! Would definitely recommend this practice to my friends and family.

Dr. Ramgopal is a very good Listener & Appears to be Sincerely interested in helping me. He gave me good advice to try.

I was a patient of Dr. K for many years. No one can replace him but Dr. Ramgopal is so much like him. He took plenty of time with me and I felt like he was interested in me and getting to know me. I really appreciate doctors who spend time with their patients. Nothing can replace a good bedside manner.

Love Dr Williams!!!

Good dialog, accurate and efficient visit...

The wait is always short and the dr is prompt as well as very attentive.

Cheri was very concerned and very thorough. She took an extensive history and gave options for the next steps in determining what may be causing the current problem.

I’m not sure my problem was addressed adequately. Scheduling a colonoscopy 83 days hence doesn’t solve or even address my immediate problem of acute constipation and lack of sphincter control. As advised, I will try a) Metamucil, and b) drink lots of water. But if that doesn’t solve or alleviate my problem in a couple of weeks or so, What then!!? Norman Pereira. 636.448.0630

Dr. Riegel is always thoughtful and helpful.

Tracy was very helpful in trying to diagnose my condition. She offered steps, like blood work and stool sample, to assess my condition. I look forward to her response, once my blood work comes back and also to ask a few questions, regarding changing medication. She helped with diet which is critical if you have Gastroenteritis.

Dr. Williams always takes time to chat about anything of concern. I have been seeing him for years. He is very knowledgeable and thorough.

Tracy was very professional and friendly.

Great

Visit was quick and simple

Dr made us feel relaxed and comfortable to explain why We were there. He was helpful to looking forward for solutions to our health issues.

She listened genuinely and understood, offered me options for treatment (instead of telling) and worked out what works best for my situation. Very well organized.

Fantastic. Kate was welcoming and a listening ear.

Dr Ramgopal listened well and gave opinions and said we would test to verify. Everyone in office was super nice and helpful.

As expected

Very professional and on time. Was able to address all my questions.

I was pleased with the time taken by Dr Ramgopal to get to know me and understand my issues, and the honest discussion on treatment options

My experience with the nurse was very good,1 waiting time almost none, she was knowledgeable and I felt I was in good hands, she also was very professional and I felt at easy at my visit, I would certainly refer her to friends and family.

.

Dr Matthews is incredible! He spent all the time I needed, and was so very helpful, professional, kind and so so knowledgeable. I am so happy to be his patient! The staff were friendly, competent and so helpful.

Mrs. Carmody was thorough, listened , unhurried, and understanding. She came up with a treatment plan to try, making things look hopeful. She has a very good repertoire .

good

Amelia Aubuchon, F.N.P. was clear and told me the next steps in the process of getting better.

Very good

They / she listens! I’ve been going to them since 2016 an I do not have any complaints! I recommend them to everyone!!

The staff is great! Very friendly and helpful.

Very easy to talk and discuss matters with. Dr Esther gave us an excellent referral. Dr Cort apparently mentored Dr Matthews. Glad to “patient” with him going forward.

She was very nice and listened to what I had to say. Willing to help me figure out what is causing my pain and figure out the next steps going forward

Very reassuring.

Everyone was nce

Chéri was very helpful and pleasant

Very pleasant to deal with Amelia and she was able to listen to what I had to say and come back with suggestions of how to deal with my issues. Also suggested I follow up with her in a couple of weeks.

Professional and knowledgeable. I felt very comfortable

Very pleasant and informative

Friendly knowledgeable and efficient

Thoughtful

On time and very professional

Te staff was all very helpful

Gotta Love Dr Seccombe and the office personnel. Always a good experience.

Excellent

She is very nice! Listened to what was going on and is going to help me figure out what is wrong. Would definitely recommend!

Cheri was very helpful, patient, and great in breaking down my symptoms, my situation, and explaining potential routes to take to me. I had a great experience.

very helpful and wasn't rushed. took a lot of time explaining

Office staff was friendly and appointment was prompt and on time. Mrs. Schild was friendly and professional.

Professional Prompt Helpful

Everyone was very friendly and I felt the nurse practitioner took out the time to listen to me.

I’m a new patient and felt very comfortable with Dr Seccombe and the rest of the staff that I came in contact with.

Mrs. Aubuchon was very professional yet kept our session conducive for me to express my concerns. I felt relaxed and at ease with our encounter.

Tracy was patient, listened, offered advice & information which I found very helpful.

She seemed positive, listened and explained so I was able to understand. Somewhat understand but she did her best. I enjoyed her.

Thought I had already responded to this request. It was a good visit. She listened, gave suggestions.

Listened carefully to my concerns. Asked enough questions of me to evaluate my concerns and gave me suggestions that I will be trying.

Very thorough explanations provided and attentive to my needs

Awsome, was explained completely. All questions were answered and she explained procedures.

Listened to concerns and offered a treatment plan. Made sure we had opportunities to share thoughts and ask questions. Made the virtual experience very worthwhile.

Very good she takes her time and really listens, asks questions and works hard in conjunction with Dr. Jeffrey Mathews to find a plan for patients feel better.

Good experience, Enjoyed the time with my new Dr. John Beatty DDS p

Amelia answered all my questions. She was polite considerate and caring. She definitely deserves 5 stars and more. Would definitely recommend Gateway Gastroenterology to others.

Mrs Carmody was very nice and easy to talk to. She listened to what my concerns were. Everyone was very nice and helpful.

Had a good experience so far.

She was very informative and a good listener.

She was very thorough. I felt well taken care of.

The staff was very helpful and Dr Williams took time to explain about my medication.

Everyone was super professional by and nice.

Great

Nothing to add